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Privacy Policy — ATeamOfAI

Privacy Policy

Effective Date: August 11, 2026  |  Last Updated: September 29, 2026

ATeamOfAI (“ATeamOfAI,” “we,” “our,” or “us”) provides managed AI employee implementation and related services for businesses.

We respect your privacy and believe businesses should understand how information is collected, used, and handled when interacting with our website, services, and AI-powered systems.

This Privacy Policy explains how we may collect, use, disclose, store, and otherwise process information when you:

  • Visit the ATeamOfAI website
  • Contact us or submit information through a form
  • Request a demonstration or consultation
  • Become an ATeamOfAI customer
  • Provide information to configure or manage an AI employee
  • Interact with an AI employee or related system operated or managed through ATeamOfAI

By using our website or services, you acknowledge the practices described in this Privacy Policy.

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The information we collect depends on how you interact with ATeamOfAI and the services being provided.

Information You Provide to Us

We may collect information such as:

  • Name
  • Business or organization name
  • Email address
  • Telephone number
  • Job title or role
  • Business contact information
  • Information submitted through contact, demo, intake, or onboarding forms
  • Communications with ATeamOfAI
  • Business information provided to configure an AI employee
  • Frequently asked questions, scripts, procedures, scheduling information, business hours, service descriptions, and other approved knowledge supplied for an AI employee
  • Instructions, workflows, routing requirements, and escalation rules
  • Other information you voluntarily provide

Information Processed Through AI Employees

Depending on the AI employee and its configuration, information processed during interactions may include:

  • Caller or customer names
  • Telephone numbers
  • Email addresses
  • Questions and requests
  • Appointment information
  • Intake information
  • Service inquiries
  • Conversation content
  • Call recordings, where enabled and permitted
  • Call transcripts or summaries
  • Messages and follow-up communications
  • Other information voluntarily provided during an interaction

The specific information collected by an AI employee will depend on the business using the service, the role being performed, and how that AI employee has been configured.

Technical and Website Information

When you visit our website or use our services, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring pages
  • Pages viewed
  • Date and time of access
  • General website usage information

This information may be collected through cookies, analytics technologies, server logs, and similar tools.

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We may use information to:

  • Respond to inquiries and requests
  • Provide demonstrations and consultations
  • Establish and manage customer relationships
  • Design, configure, test, deploy, host, support, and improve AI employees
  • Customize AI employees using approved customer-provided information
  • Operate communication, scheduling, intake, routing, and related workflows
  • Provide customer support
  • Troubleshoot technical issues
  • Monitor and improve service performance
  • Maintain security and prevent misuse
  • Communicate about our services
  • Maintain appropriate business and transaction records
  • Comply with legal obligations
  • Protect our rights, customers, users, and services

We do not authorize an AI employee to use information outside the responsibilities and configuration established for that implementation merely because the underlying technology may be capable of doing so.

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When ATeamOfAI provides an AI employee or related service to a business customer, we may process information on behalf of that customer.

The business customer is responsible for determining what information it provides to ATeamOfAI, what information its AI employee is authorized to collect or process, and how the AI employee is used within its business.

Where ATeamOfAI processes personal information on behalf of a business customer, our role may be that of a service provider, processor, contractor, or similar role as defined under applicable law.

Individuals interacting with an AI employee operated for one of our business customers should also review that business’s privacy notices and policies.

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ATeamOfAI uses third-party technology and service providers to help deliver its services.

Depending on the implementation, these providers may support functions such as:

  • Artificial intelligence and language processing
  • Voice and telephone services
  • Messaging
  • Customer relationship management
  • Scheduling
  • Workflow automation
  • Hosting and infrastructure
  • Data storage
  • Analytics
  • Email
  • Security

Information may be transmitted to or processed by these providers when necessary to perform the requested service.

We select and configure technology based on the needs of the implementation, but third-party providers maintain their own systems, security practices, terms, and privacy practices.

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AI technologies may be used to interpret requests, generate responses, summarize conversations, classify information, route communications, or perform other approved functions.

AI-generated responses may not always be accurate or complete. Our services are designed around defined responsibilities and boundaries, but businesses should determine when human review, approval, or intervention is appropriate for their particular use case.

ATeamOfAI does not represent that an AI employee should replace professional judgment or human oversight in situations requiring legal, medical, financial, insurance, safety, or other specialized professional decisions.

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Certain AI employee configurations may use call recording, transcription, or conversation summaries.

Where these features are enabled, their use may be subject to federal, state, local, or other applicable consent and notification requirements.

ATeamOfAI customers are responsible for ensuring that their use of recording, transcription, and related features complies with laws applicable to their business and callers.

Where required or configured, callers may receive notice that a call is being recorded, transcribed, or handled using automated or AI-powered technology.

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ATeamOfAI does not sell personal information for monetary consideration. We do not use personal information collected through our business inquiry forms or AI employee services for sale to data brokers.

We may disclose information:

  • To technology vendors and service providers necessary to operate our website and services
  • At the direction of a business customer
  • To professional advisers such as attorneys, accountants, or consultants where reasonably necessary
  • In connection with a merger, acquisition, financing, sale, restructuring, or similar business transaction
  • When required by law, subpoena, court order, or other valid legal process
  • When reasonably necessary to investigate fraud, abuse, security incidents, or violations of our terms
  • When necessary to protect the rights, property, security, or safety of ATeamOfAI, our customers, users, or others

Service providers may only receive the information reasonably necessary for the services they perform, subject to applicable contractual and legal requirements.

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We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, cloud service, telecommunications system, artificial intelligence platform, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

Customers should avoid providing information to an AI employee that is unnecessary for the role it has been configured to perform.

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We believe AI systems should receive only the information reasonably necessary to perform their defined responsibilities. We encourage customers to evaluate information before providing it to an AI employee and to avoid unnecessarily providing sensitive, confidential, regulated, or personal information.

The ability of an AI system to process information does not mean that the information should be provided to it.

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Unless specifically agreed to as part of an implementation, customers should not use ATeamOfAI services to collect or process highly sensitive information such as:

  • Social Security numbers
  • Financial account credentials
  • Payment card information
  • Authentication credentials or passwords
  • Protected health information
  • Government identification numbers
  • Other highly sensitive or regulated information

If a proposed AI employee requires the processing of regulated or sensitive information, the requirements should be evaluated before deployment.

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We retain information for as long as reasonably necessary to:

  • Provide and support our services
  • Maintain customer relationships
  • Fulfill contractual obligations
  • Maintain appropriate business records
  • Resolve disputes
  • Protect our legal rights
  • Comply with applicable legal requirements

Retention periods may vary depending on the type of information, the services being provided, customer configuration, third-party systems involved, and applicable legal requirements.

Information may be deleted, anonymized, or aggregated when it is no longer reasonably necessary for these purposes.

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Our website may use cookies and similar technologies to operate the site, understand website usage, improve performance, and evaluate how visitors interact with our content.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-party analytics or service providers may also use cookies or similar technologies subject to their own privacy practices.

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If you request information, become a customer, or subscribe to communications, we may send you service-related or marketing communications.

You may unsubscribe from marketing emails using the unsubscribe link included in those messages or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending transactional, administrative, security, or service-related communications when appropriate.

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Depending on where you reside and subject to applicable law, you may have certain rights concerning your personal information. These rights may include the right to:

  • Confirm whether we process your personal information and request access to it
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request a copy of certain personal information in a portable format
  • Request information about the categories of personal information we collect, use, disclose, or share
  • Opt out of certain uses or disclosures of personal information, where applicable
  • Opt out of targeted advertising, sale, sharing, or certain profiling where such rights apply
  • Withdraw consent where processing is based on consent and withdrawal is permitted
  • Opt out of marketing communications
  • Exercise other privacy rights available under applicable law

We do not discriminate against individuals for exercising privacy rights provided by applicable law.

To submit a privacy request, contact us at [email protected]. We may take reasonable steps to verify your identity before processing certain requests. Some requests may be subject to exceptions or limitations under applicable law.

If your information was collected through an AI employee operated on behalf of an ATeamOfAI business customer, that business may be responsible for responding to your request. In those circumstances, you may need to direct your request to the applicable business. We will reasonably assist our customers with applicable privacy requests where required.

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ATeamOfAI services are intended for businesses and are not directed to children.

We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us improperly, please contact us so we can review the situation and take appropriate action.

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Our website or services may contain links to or integrate with third-party websites, applications, platforms, or services.

ATeamOfAI is not responsible for the privacy practices, security, availability, or content of third-party services.

We encourage users to review the privacy policies and terms of any third-party service they use.

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We may update this Privacy Policy as our services, technology, business practices, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page.

Material changes may also be communicated through other reasonable means where appropriate or required.

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If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have questions about ATeamOfAI’s privacy practices, please contact:

ATeamOfAI
Email: [email protected]

For requests involving information collected through an AI employee operated on behalf of another business, you may also need to contact that business directly.

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